This Privacy Policy explains how Convex Performance ("we", "us", "our") collects, uses, and protects your information when you interact with us, including booking calls and communicating with us. Convex Performance Limited (company number 14646755), registered at 21 Three Tuns Lane, Formby, Liverpool, L37 4AG, United Kingdom, is the data controller responsible for your information.
INFORMATION WE COLLECT We may collect personal and business-related information, including but not limited to: Name Email address Phone number Website URL Business and revenue information
Provided through our forms or booking pages.
HOW WE USE YOUR INFORMATION We use the information we collect to: Schedule and manage appointments Communicate with you regarding your inquiry or booking Send transactional and follow-up messages related to your request Improve our services and internal operations
We do not sell your personal information.
SMS COMMUNICATION If you provide your phone number and explicitly consent, Convex Performance may send you SMS messages related to your booking, inquiry, or ongoing communication. Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance. SMS messages are used for transactional and follow-up purposes only, unless additional marketing consent is explicitly provided.
THIRD-PARTY SERVICES We use trusted third-party platforms to operate our business and deliver services, including but not limited to: GoHighLevel (CRM, scheduling, and communication management) Stripe (payment processing) SMS and messaging service providers
These third parties process data on our behalf in accordance with their own privacy and security policies.
DATA SECURITY We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
YOUR RIGHTS You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
CONTACT US If you have any questions about this Privacy Policy or how your information is handled, you may contact us at: support@convexperformance.com